The purpose of this policy is to inform you about how we use and protect your personal data and why we process your data.
- What personal data do we collect?
The personal data that we collect are your name, first name, address, telephone number and e-mail address. We take care to limit the personal data we collect to what is strictly necessary to enable us to manage our customers, prospects or suppliers and to comply with our regulatory obligations. We treat it with the utmost care and respect. We do not store any customer payment data.
- How do we collect your personal data?
We collect personal data either directly from you, by paper form, telephone or internet, or they are transmitted to us by a third party to whom you have given your consent.
- What are the legal bases for the use of your personal data?
We need to process your data in the context of your request for information as well as for the management of your order. We may also need to use your personal data to comply with legal requirements and, if necessary, to protect the vital interests of a natural person.
- To whom may your personal data be disclosed?
In order to accomplish the above-mentioned purposes, we may disclose your personal data only to judicial or administrative authorities within the framework of legal obligations in France and in the country of destination of the orders. In addition, the data necessary to the carriers to deliver your orders are given to them, for the sole purpose of delivery. In no case do we transmit your data to third parties without your authorization.
- How and where do we store your personal data?
The personal data we keep are stored on our computers and at our web host in Europe. We make every effort to store personal data in the safest and most secure manner, and to keep it only for as long as necessary. We take appropriate physical, technical and organizational measures to prevent, as far as possible, any breach of personal data.
- How long do we keep your personal data?
We keep your personal data for the duration of our relationship, plus 5 years, unless we are required to do so by law or regulation.
- Exercising your rights
You have the right to access, rectify, delete and port your personal data held by us, which you can exercise directly with KER DE FRANCE, by phone, e-mail, contact form or mail, enclosing a copy of both sides of an identity card.
In accordance with the applicable regulations, you have the right to lodge a complaint with the CNIL, via the website www.cnil.fr.
In application of the modified law 78-17 of January 6, 1978, it is reminded that the nominative data requested from Customer's data are necessary for the processing of his order and for the establishment of invoices.
This data may be communicated to any of the Vendor's partners responsible for the execution, processing, management and payment of orders.
Apart from the cases set out above, the Seller shall not sell, rent, transfer or give access to third parties to the data without the Customer's prior consent, unless it is obliged to do so by a legal obligation.
The processing of the information communicated through the Site complies with the legal requirements regarding the protection of personal data, the information system used ensuring optimal protection of such data.
The Customer has, in accordance with national and European regulations in force, a permanent right of access, modification, rectification, opposition, portability and limitation of the processing of information concerning him.
This right may be exercised by the person concerned by contacting the Seller directly in writing, accompanied by a copy of his/her identity card.
In case of unsatisfied claim, the Customer can refer to the National Commission of Data processing and Freedoms.
In accordance with Article L223-2 of the Consumer Code, you are informed that you can register free of charge on a list of opposition to telephone canvassing BLOCTEL, on the site. www.bloctel.gouv.fr, in order to no longer be canvassed by telephone by a professional with whom you do not have a current contractual relationship.
Any consumer can register for free on this list on the site https://conso.bloctel.fr/index.php/inscription.php.