Online shop, sale exclusively reserved for Japan. Delivery is free, for your enclosures France and Excellence

Terms of service

Scope and Products

These General Conditions of Sale apply, without limitation or qualification to all sales made by the company KER DE FRANCE, registered in the Register of Commerce and Companies of Lorient under No. 898 518 865, whose headquarters is located at 4 place Jules Ferry in Lorient (56100) in France ("Seller") with consumers, ie non-professional buyers ("Customers or the Customer"), wishing to acquire the products offered for sale by the Seller ("Products") on the website www.ker-de-france.com ("the Site") published by the Seller.

They specify in particular the conditions of order, payment, delivery and management of possible returns of the Products ordered by the Customers.

The Products offered for sale on the Site consist of a selection of French food and non-food products, likely to interest South Korean and/or Japanese customers.

The main characteristics of the Products, including their manufacturers, producers and specifications, are presented on the Site.

The Customer is required to read them before placing an order.

The choice and purchase of a Product is the sole responsibility of the Customer.

The photographs and drawings of the Products presented on the Site are as accurate as possible but the Seller shall not be held liable for any slight difference with the Product purchased.

The offers of Products are within the limits of available stocks, as specified at the time of the order.

By checking the box provided for this purpose before validating the online ordering procedure, the Customer declares that he/she has read these General Terms and Conditions of Sale and has accepted them without reservation.

These General Terms and Conditions of Sale may be subject to subsequent modifications, the version applicable to the Customer's purchase is the one in force on the Site at the date of the order.

Unless proven otherwise, the data recorded in the Seller's computer system constitutes proof of all transactions concluded with the Customer.

The Customer declares to be 18 years old or more and acknowledges having the required capacity to contract and acquire the Products offered on the Site.

ARTICLE 2 - Orders

The offers of Products are valid as long as they are visible on the Site, within the limit of available stocks.

The Customer who wishes to buy on the site www.ker-de-france.com must

  • Create his account on the Site by following the online registration procedure. The Customer who already has an account on the Site must simply connect to it.
  • Fill his online basket by choosing the Products and by adding them to the basket.
  • Check the contents of the cart and make any changes.
  • Check the billing and delivery addresses.
  • Select a delivery method.
  • Select a payment method and accept the General Terms and Conditions of Sale.
  • Make the payment.
  • The payment formalizes the sale between the Seller and the Customer.

The contractual information is confirmed at the latest at the time of the validation of the order by the Customer.

The Customer has the possibility to check the details of his order, its total price and to correct possible errors before confirming his acceptance (article 1127-2 of the Civil Code). This validation implies the acceptance of the entirety of these General Conditions of Sale and constitute proof of the sales contract.

It is therefore the responsibility of the Customer to verify the accuracy of the order and to correct or report any errors immediately.

For any order of alcoholic beverages, the Customer agrees to be at least 18 years old on the date of the order. The article L3342-1 of the public health code forbids the sale of alcohol to minors. In case of doubt about the age of the Customer or the person receiving the order, an identity document may be requested at the time of delivery.

The sale is final, and constitutes the formation of a contract concluded at a distance between the Vendor and the Customer, only after confirmation of the registration of the order and the good reception of the payment by the Vendor by e-mail addressed to the Customer.

The Vendor reserves the right to cancel or refuse any order from a Customer with whom there is a dispute concerning a previous order.

The Customer shall receive an e-mail confirming the order and payment and shall be able to follow the progress of his order on the Site.

ARTICLE 3 - Prices

The Products are supplied at the prices in force displayed on the Site at the time of the recording of the order by the Salesman. The prices are expressed in Euros, exclusive of tax and VAT and, where applicable, in Yen and Won.

These prices do not include the costs of processing, shipping, customs and taxes that may be applicable, transportation and delivery, which may be charged in addition, depending on the country of residence of the Customer, under the conditions indicated on the Site and calculated prior to the validation and payment of the order.

The payment requested from the Customer corresponds to the total amount of the purchase, including these fees and taxes.

It is made in advance and definitively validates the order.

However, in some countries, the Customer may be required to pay additional taxes and/or fees upon receipt of the order. It is therefore up to the Customer to find out about the existence of such fees or taxes and, if necessary, to bear the cost of delivery.

In the event of unavailability of an ordered Product, the Vendor shall inform the Customer and shall offer him either a credit note to be used for a subsequent order, or a refund, at the Customer's discretion.

An invoice is established by the Seller and given to the Customer at the time of the order.

Customer Service 6/7

We are at your disposal to answer all your questions. Both before, during, only after your order. Do not hesitate to contact us by email.

Secure payments

The management of our online payments are 100% secure with Stripe and Paypal.

EXPRESS DELIVERY

Our delivery times are between 5 and 12 working days for Japan and South Korea.

Satisfy you, our duty

Satisfy yourself is important to us so you benefit from a refund policy. Consult our general conditions of sale